Dental Assistant/Business Associate

Family Dental Health•Columbia, SC

21h•Onsite

About The Position

Family Dental Health of Forest Acres is seeking an outgoing, team-oriented individual to serve in a hybrid role as Dental Assistant and Business Associate. We are a privately owned dental group that is growing and provides exceptional, comprehensive dental care for families. Our number-one goal is to make every patient feel like part of our Family Dental Health family. We are honored to be recognized as one of the SC Top Workplaces for 2025. Our commitment to providing exceptional dental care extends not only to our patients but also to our employees. We believe that our team is our most valuable asset, and we are dedicated to fostering a workplace that values your skills, encourages growth, and celebrates success. Our mission is clear: Family - To create lasting relationships with our patients, our teams, and our communities; Dental - To provide excellent dental care, one patient at a time; Health - To improve the overall health of our community. We are proud to offer our employees large office perks with a small office feel.

Requirements

Graduation from an accredited dental assisting program with current CDA certification; or a combination of education and on-the-job training to demonstrate basic chairside dental assisting skills
Receiving and preparing patients for dental treatment
Assisting chairside
Taking x-rays
Making temporary crowns and pouring/trimming impressions
Make custom bleaching trays
Cross-trained for dental front desk responsibilities
CPR, and nitrous certifications (or the ability to obtain upon hire)
Demonstrated ability to work in a professional environment with direct patient contact. This includes demonstrating an outgoing and friendly demeanor, greeting patients with a smile as welcomed guests to the practice.
Must be x-ray certified
Basic knowledge of dentistry and ability to educate patients regarding their dental health
Ability to multi-task and work in a fast-paced team environment. This includes learning quickly and accepting constructive feedback. Self-motivated and driven for team success.

Nice To Haves

1 or more years expanded dental assisting experience, preferably in general dentistry
1 or more years performing front desk responsibilities in a dental office
Denticon experience (or the ability to learn)

Responsibilities

Perform efficient and accurate procedures to help maintain doctor's schedule and patient flow
Assist the doctors with all dental procedures
Partner with the team to create an exceptional experience for each patient
Review patient chart prior to doctor arrival and log appropriate patient data during exam and treatment as well as transcribe doctor notes in patient chart
Verify patient health history and document appropriately in patient's chart
Discussing diagnosed treatment with the patient
Maintain sufficient inventory by ordering clinical supplies
Ensure the practice maintains sufficient inventory by ordering clinical supplies
Promote and market the company's services and doctors to patients as well as educate patients
Address patient's questions and/or concerns
Answering phone calls and making patient appointments
Distributing calls or messages effectively
Coordinating and scheduling diagnosed treatment with a patient
Communicating patients' arrival promptly
Maintain administrative records
Work with administrative scheduling
Document patient dental treatments and payment transactions
Follow office procedures for patient referrals
Making financial arrangements with patients before treatment and handling collections