Dental Administrator - Tower Dental Clinic

dentalcorp•Calgary, AB

2d•Onsite

About The Position

Tower Dental Clinic, a family-oriented general practice serving the Calgary area for over 30 years, is seeking a Dental Administrator. We offer a comprehensive range of dental services, including general, cosmetic, and preventive dentistry. Our clinic is recognized for its exceptional patient service, commitment to continuous learning, and innovative technology, evidenced by our 4.7 Google reviews. As part of the dentalcorp network, you will have access to advanced treatment technologies, training, and support from industry leaders. Our clinic is conveniently located in Marlborough Mall with easy access to amenities and public transportation.

Requirements

Minimum 1 year of Dental Administration experience is required.
Experience with dental software programs is required.
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset.

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression.
Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
Effectively manage the recall system and maintain accurate, up-to-date patient records.
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.