Clinic Administrator

Woven CareColorado Springs, CO
$60,000 - $65,000Onsite

About The Position

We are seeking a dedicated Clinic Administrator to lead our front office operations, specializing in administrative excellence and schedule utilization optimization. This role focuses on maximizing patient care hours, supporting therapists in meeting their care expectations, and achieving optimal schedule fill. The position reports to the Clinic Manager with a dotted line relationship to the Internal Operations Manager.

Requirements

  • Bachelor's degree preferred or equivalent combination of education and experience
  • 2+ years of administrative scheduling experience strongly preferred
  • Healthcare industry strongly preferred
  • Strong operational management experience, preferably in healthcare setting
  • Excellent organizational and time management skills
  • Proven ability to manage multiple priorities and deadlines
  • Strong analytical skills for financial reporting and performance metrics
  • Outstanding customer service orientation
  • Experience with staff management and performance development
  • Technology proficiency and troubleshooting capabilities
  • Process improvement and project management experience
  • Excellent communication and collaboration skills

Responsibilities

  • Patient care and scheduling
  • Managing schedule fill
  • Supporting therapists in meeting their patient care expectations
  • Maximizing patient care hours
  • Monitor and report on evaluation, reschedule, and cancellation rates
  • Complete End of Day (EOD) reporting for non-documentation issues
  • Maintain tour readiness standards throughout the facility
  • Align with Advisor on EOD Reports and Schedule Audits
  • Update Clinic Manager on customer service matters and operational status
  • Manage Admin Other Duties, scheduling coordination
  • Oversee clinic ordering and supplies management
  • Participate in productivity consultations with Advisor
  • Lead and participate in team meetings
  • Support financial results analysis and reporting
  • Conduct a comprehensive financial results review with Clinic Manager
  • Provide onsite Patient Coordinator staff oversight and management
  • Collaborate on performance reviews and staff development
  • Ensure an exceptional patient and family experience
  • Oversee facility maintenance and vendor contract management
  • Provide frontline technology troubleshooting and support
  • Lead process optimization and operational efficiency projects
  • The clinic administrator may be assigned additional special projects as determined by the Clinic Manager and Internal Operations Manager.

Benefits

  • Comprehensive healthcare benefits (medical, dental, and vision)
  • 401(k) with company match after 1-year
  • Tenured paid time off
  • Flexible spending account options
  • Company-paid life insurance coverage
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