Dental Administrator
Passion Dental Group Inc.•Calgary, AB
•Onsite
About The Position
At Sayahh City Kids Dental Care, we believe a positive dental experience starts the moment a child and their family walk through our doors. We’re looking for a warm, compassionate, and organized Dental Administrator who enjoys working with children and families and can help make every visit feel welcoming, comfortable, and stress-free. Whether you’re early in your dental administration career or bring years of experience, you’ll be joining a supportive team where your energy, empathy, and attention to detail will make a meaningful difference in the patient experience.
Requirements
- Minimum of 1 year of experience in a dental administration role
- Knowledge of dental billing and insurance protocols
- Proficiency with Microsoft Office
- Strong verbal and written communication skills
- A warm, friendly, and patient personality with the ability to connect comfortably with children and families
- Excellent organizational and problem-solving skills with strong attention to detail
- Ability to remain calm, patient, and positive in a busy environment
- A genuine passion for creating positive dental experiences for children
- Ability to multitask and thrive in a dynamic, fast-paced environment
Nice To Haves
- Experience working in a pediatric dental environment is an asset
- experience with Dentrix and MaxAssist is an asset
Responsibilities
- Be the warm and welcoming face of the clinic, helping children and their families feel comfortable from the moment they arrive
- Build positive relationships with young patients and their parents/caregivers
- Manage phone calls, answer questions, and efficiently schedule appointments
- Coordinate and optimize appointment schedules to support a smooth clinic flow
- Maintain accurate and confidential patient records and databases
- Process insurance claims, manage billing, and follow up with insurance companies
- Explain treatment, scheduling, and administrative information clearly and compassionately to parents and caregivers
- Help establish and maintain office protocols that keep the clinic organized and running smoothly
- Support a positive team environment focused on exceptional pediatric patient and family care
- Provide leadership at the front desk and help ensure every family has a positive experience
Benefits
- Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
