Dental Administrator - Kanata Lakes Dental Centre

dentalcorpKanata, ON
CA$27 - CA$33Onsite

About The Position

Kanata Lakes Dental Centre is a modern, family-oriented dental practice located in the heart of Kanata, Ontario. We are dedicated to providing comprehensive, high-quality dental care in a welcoming and comfortable environment. Our experienced team of dental professionals takes pride in delivering personalized treatment that focuses on patient comfort, education, and long-term oral health. At Kanata Lakes Dental Centre, we combine advanced dental technology with compassionate care to offer a wide range of services including preventive, restorative, cosmetic, and emergency dentistry. Our goal is to help every patient achieve a healthy, confident smile while fostering a positive dental experience for the entire community. We value teamwork, professionalism, and a supportive workplace culture where every team member is encouraged to grow and contribute to the success of our practice.

Requirements

  • Minimum 1 year of Dental Administration experience is required
  • Experience with dental software programs is required
  • Candidates must be legally authorized to work in Canada.

Nice To Haves

  • Clinical background is considered an asset

Responsibilities

  • Welcome and assist patients upon arrival, creating a warm and positive first impression
  • Optimize the daily appointment schedule to ensure full utilization with minimal gaps
  • Effectively manage the recall system and maintain accurate, up-to-date patient records
  • Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
  • Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
  • Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
  • Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Benefits

  • RRSP matching
  • gym discounts
  • insurance savings
  • entertainment deals
  • Employee and Family Assistance Program
  • industry-leading CE
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