Dental Administrator - Kanata Lakes Dental Centre

dentalcorp•Kanata, ON

11d•CA$27 - CA$33•Onsite

About The Position

Kanata Lakes Dental Centre is a modern, family-oriented dental practice located in the heart of Kanata, Ontario. We are dedicated to providing comprehensive, high-quality dental care in a welcoming and comfortable environment. Our experienced team of dental professionals takes pride in delivering personalized treatment that focuses on patient comfort, education, and long-term oral health. At Kanata Lakes Dental Centre, we combine advanced dental technology with compassionate care to offer a wide range of services including preventive, restorative, cosmetic, and emergency dentistry. Our goal is to help every patient achieve a healthy, confident smile while fostering a positive dental experience for the entire community. We value teamwork, professionalism, and a supportive workplace culture where every team member is encouraged to grow and contribute to the success of our practice.

Requirements

Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner