Dental Administrator (Concierge)
About The Position
Versante Dental is growing, and we're looking for a friendly, organized, and service-driven Dental Administrator (Concierge) to join our team in Mississauga, Ontario. If you enjoy building relationships, thrive in a fast-paced environment, and take pride in creating exceptional patient experiences, we'd love to meet you. At Versante Dental, we believe every patient interaction matters. As our Dental Administrator (Concierge), you'll be the first friendly face patients see and the voice they hear when they contact our clinic. You'll play a key role in creating a welcoming, seamless experience while helping keep our clinic operating efficiently. This is an excellent opportunity for someone who enjoys delivering outstanding customer service and wants to be part of a collaborative, patient-focused team.
Requirements
- Minimum one year of experience in administration, reception, or customer service
- Exceptional organizational and multitasking abilities
- Strong communication and interpersonal skills with a patient-first mindset
- Professional, friendly, and able to remain calm under pressure
- Comfortable working in a collaborative, fast-paced environment
Nice To Haves
- Previous dental or healthcare experience is considered a strong asset
- IPAC certification is considered an asset
Responsibilities
- Welcome patients warmly in person, over the phone, and via email
- Schedule, coordinate, and optimize appointments, including filling last-minute openings
- Respond to patient inquiries and coordinate referrals with other healthcare providers
- Present treatment plans and explain insurance coverage, estimated costs, and payment options
- Process patient billing and insurance claims accurately
- Follow up on outstanding accounts receivable
- Maintain accurate patient records and ensure all information is current
- Support the clinical team to ensure smooth day-to-day clinic operations
Benefits
- Opportunities for professional growth within Passion Dental Group's expanding network of clinics
- Competitive hourly compensation based on experience
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
