Dental Administrative & Clinical Assistant

Native American Community•Minneapolis, MN

11d•$26 - $31•Onsite

About The Position

The Dental Administrative Assistant is a versatile role designed to bridge the gap between clinical operations, administrative strategy, and staff development. This individual serves as a primary support for grant management and inter-departmental outreach, while remaining agile to fill clinical gaps as an Unlicensed Dental Assistant. A key component of this role is mentorship and training, ensuring that new registration staff and unlicensed assistants are successfully integrated into the clinic’s unique workflow.

Requirements

Demonstrated ability to train others with patience and clarity; a "team-first" mentality with a willingness to pivot tasks daily.
Strong background in dental administration; prior experience in community health or grant-supported environments is a significant plus.
Must be comfortable moving between high-level administrative tasks and hands-on clinical support.
High emotional intelligence for inter-departmental collaboration and a commitment to providing culturally competent care within the Native American community.
Expert-level knowledge of Electronic Dental Records (EDR) and office software to effectively train others.
High school diploma or general education degree (GED) and one to three months related experience and/or training; or equivalent combination of education and experience.
Computer skills required: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook) and Medical/Dental Health Information Software. (EPIC OCHIN WISDOM)

Responsibilities

Support the Manager in tracking grant-funded deliverables and gathering data for reporting.
Cultivate active connections between the dental department and other NACC services to ensure holistic patient care.
Serve as the "fill-in" lead, stepping into administrative or nonlicensed clinical roles whenever staffing needs or patient volumes fluctuate.
Execute administrative tasks as directed by the Manager to support clinic growth, including document preparation and meeting coordination.
Represent the dental clinic at community events or internal health fairs to promote oral health services.
Train and onboard new staff members in the registration role, ensuring mastery of scheduling, insurance verification, and patient intake protocols.
Act as a preceptor for incoming Unlicensed Dental Assistants, guiding them on clinic flow, sterilization standards, and chairside etiquette.
Assist the Manager in creating or updating training materials to maintain consistency across the team.
Provide unlicensed support to DDS, including room prep, sterilization, and basic procedural assistance.
Identify bottlenecks in the patient experience and work with the Manager to implement efficiency-driven solutions.