Denials Specialist

SynergenX Health Holdings LLC•Tomball, TX
•Onsite

About The Position

SynergenX | Low T Center | HerKare is hiring a detail-oriented, dependable Denials Specialist for its Billing Department in Houston, Texas. This onsite role supports medical billing operations by researching denied claims, preparing appeals, correcting billing issues, and helping ensure timely reimbursement from insurance carriers. The position is suited to someone who is organized, communicates effectively, and enjoys problem-solving in a fast-paced, team-oriented environment. It also offers an opportunity to grow medical billing experience while contributing to a supportive team.

Requirements

  • High school diploma or GED required.
  • Strong attention to detail and commitment to accuracy.
  • Excellent written and verbal communication skills.
  • Ability to multitask, prioritize responsibilities, and meet deadlines.
  • Team-oriented mindset with a strong customer service focus.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.

Nice To Haves

  • Previous medical billing or medical office experience is preferred, but not required.

Responsibilities

  • Review and work aged accounts for assigned payers, prioritizing claims approaching timely filing deadlines.
  • Research and correct current claim rejections that are 1–120 days old, and rebill claims as needed.
  • Prepare and submit appeals to insurance carriers according to payer guidelines.
  • Document account activity, maintain accurate notes, and track appeal outcomes.
  • Verify insurance eligibility and maintain related documentation.
  • Provide status updates and reports to the Billing Supervisor and management as requested.
  • Meet or exceed established deadlines, productivity standards, and departmental goals.
  • Promptly communicate system issues, payer concerns, or billing discrepancies to management.
  • Stay up to date on payer requirements, billing procedures, and applicable coding guidelines.
  • Collaborate with team members, share knowledge, and participate in cross-training and professional development.
  • Follow company policies and confidentiality standards.
  • Assist with special projects and provide administrative or clerical support to clinic staff as needed.

Benefits

  • Health, dental, and vision insurance
  • Disability insurance
  • 401(k) with 5% company match
  • Paid time off (PTO)
  • Tuition reimbursement
  • Employee discount for the employee and one additional person
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