Demonstrator

Hy-Vee•Mason City, IA
•Onsite

About The Position

Hy-Vee Demonstrators bring products to life for customers by preparing and presenting product demonstrations, offering samples, sharing product knowledge, answering questions, and making suggestions about preparation and use. The role focuses on creating a friendly, engaging shopping experience and helping customers discover products. Demonstrators keep demonstration supplies organized and the work area clean, follow sanitation and personal hygiene standards, and provide helpful service in person and by telephone. They work with co-workers to support customer satisfaction, assist elsewhere in the store as needed, and follow store policies and guidelines. The position is in a fast-paced retail store environment, with employees on their feet throughout the shift. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

  • High school diploma or equivalent experience required.
  • Ability to follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
  • Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
  • Ability to engage confidently with customers, offer helpful advice, and make product recommendations in a friendly, professional manner.
  • Successful completion of a pre-employment drug screen.

Nice To Haves

  • Less than six months of similar or related work experience preferred.

Responsibilities

  • Provide prompt, friendly customer service and make customer interactions positive.
  • Prepare products for sampling and offer samples to customers throughout the shift.
  • Answer product-related questions, explain products, and suggest ways to prepare or use them.
  • Organize demonstration items and ensure adequate supplies are available.
  • Stock demonstration supplies and keep the work area clean and organized.
  • Follow proper sanitation procedures.
  • Answer telephone calls promptly and provide helpful service to callers.
  • Work with co-workers to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and take on special projects as assigned.
  • Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
  • Report to work as scheduled and on time.
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