Demonstration Specialist
About The Position
Stefanini Group is hiring a Demo Specialist in Allentown PA. This individual will support the Client by providing professional customer ride-and-drive experiences on the demonstration course. This individual will represent the client's brand while ensuring a safe, informative, and positive experience for all guests. The role involves conducting ride-and-drive demonstrations on the client's Center closed course, welcoming guests, explaining safety rules, assisting guests with vehicle entry and adjustments, providing instruction during drives, explaining vehicle features, answering customer questions, intervening for safety, maintaining vehicles, performing basic inspections, preparing vehicles for deliveries or events, and positively representing the client's brand.
Requirements
- Excellent customer service and communication skills.
- Professional demeanor with the ability to interact comfortably with customers.
- Reliable, dependable, and able to work with minimal supervision.
- Safety-focused mindset.
- Candidates should be able to positively represent the client's brand and understand that every guest is a potential customer.
- Reliability, professionalism, customer focus, and safety are the highest priorities.
Nice To Haves
- Experience interacting directly with customers.
- Previous demonstration or ride-and-drive experience.
- Commercial driving experience.
- CDL is preferred but not required.
- One or two drivers with a CDL would be beneficial to assist with transporting trucks to off-site events when needed.
Responsibilities
- Conduct ride-and-drive demonstrations on the client's Center closed course.
- Welcome guests and explain client property safety rules before each demonstration.
- Assist guests with entering the vehicle and adjusting the seat, mirrors, and steering wheel.
- Provide instruction and guidance while accompanying guests during their drive.
- Explain vehicle features and answer customer questions in a professional and patient manner.
- Intervene when necessary to ensure the safety of guests and equipment.
- Maintain vehicles in clean, presentation-ready condition, coordinating cleaning and detailing as needed.
- Perform basic vehicle inspections and ensure vehicles are maintained in proper operating condition.
- Prepare vehicles for customer deliveries or special events when needed.
- Positively represent the client's brand and provide an outstanding customer experience.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
