Demo Site Junior Engineer

Motorola Solutions•Allen, TX

3d•$60,000 - $65,000•Onsite

About The Position

This role reports into the North America Video Security & Access Control (VS&A) Sales organization. Motorola Solution’s Video & Access Control Division (VS&A) is defining the future of the security industry through innovative end-to-end solutions and award-winning AI-based surveillance systems. Artificial Intelligence is transforming the world, and our team is advancing the field as it applies to the surveillance industry. Our video and access solutions have been installed in more than 120 countries at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. We are seeking an entry-level Demo Site Engineer to assist in maintaining and optimizing the Allen, TX demo site and connected Experience Centers. This role is vital to ensuring the continued improvement of our demo site and helping to enable the development of innovative demonstration scenarios allowing the sales team and partners to demonstrate our best in class video and access control solutions.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related technical field; OR 1+ years of experience in a technical role, Security / Low voltage industry experience a plus.
Detail-oriented with strong organizational skills to maintain accurate records and manage request queues.
A process-driven mindset with the ability to take initiative and shift away from reactive habits toward structured, proactive management.
Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident).
Legal authorization to work in the U.S. indefinitely is required.
Employer work permit sponsorship is not available for this position.

Nice To Haves

Security / Low voltage industry experience a plus.

Responsibilities

Perform routine system maintenance, server firmware updates, and hardware cleanups, including installing new panels, troubleshooting and resolving issues, and configuring hardware and software.
Act as the dedicated "gatekeeper" for incoming sales team requests, establishing a formal, structured workflow to prioritize tasks and reduce scope creep caused by ad-hoc disruptions.
Manage, maintain, and update comprehensive infrastructure documentation and demo suite topology maps.
Receive incoming requests, participate in prioritization and refinement then plan out upgrades and improvements of the demo site.
Assist in encoding and integrating automated, value-based video demonstrations to empower the sales team to show the value of the entire suite of Motorola products.
Help the site manager build and maintain interactive demonstration scenarios, such as forced door simulations, mustering stations, and environments simulating increased badge read activity.