Dementia Living Manager

Saint Joseph Villa•Springfield Township, PA

6d•Onsite

About The Position

The Dementia Living Manager serves as the operational leader of one or more dementia households, creating an exceptional home environment where residents thrive through meaningful relationships, purpose, dignity, and person-centered living. This position provides day-to-day leadership for household operations, team development, resident engagement, family partnerships, quality improvement, and interdisciplinary collaboration. While this is a non-clinical management position, the Dementia Living Manager works closely with nursing and clinical leaders to ensure residents receive exceptional, individualized care. The Dementia Living Manager fosters a culture where residents direct their daily lives, employees feel empowered, and families become valued partners in the community.

Requirements

Bachelor's degree in Healthcare Administration, Human Services, Social Work, Psychology, Gerontology, Recreation Therapy, Business Administration, Hospitality Management, or a related field.
Minimum three years of leadership experience.
Experience working with older adults.
Demonstrated leadership and team-building abilities.
Strong organizational, communication, and problem-solving skills.

Nice To Haves

Experience in long-term care, assisted living, memory care, or dementia programming.
Eden Alternative, Positive Approach to Care, Teepa Snow, Montessori Dementia Care, or similar dementia education.
Knowledge of CMS and Pennsylvania long-term care regulations.
Experience with household or small-house care models.

Responsibilities

Lead daily operations of the dementia household(s).
Promote a true household model focused on choice, independence, and meaningful living.
Ensure the household maintains a warm, welcoming home-like atmosphere.
Serve as the primary operational leader for assigned households.
Facilitate daily household huddles and team communication.
Supervise, coach, mentor, and develop household team members.
Build employee engagement and accountability.
Assist with interviewing, onboarding, orientation, and retention initiatives.
Conduct performance coaching and evaluations.
Foster teamwork across all departments.
Ensure each resident's preferences, routines, history, and abilities are honored.
Promote meaningful engagement throughout the day.
Encourage spontaneous and purposeful activities integrated into daily life.
Monitor resident satisfaction and quality of life.
Advocate for resident choice and autonomy.
Serve as a primary resource for families.
Build trusting relationships with residents' loved ones.
Address concerns proactively.
Facilitate family meetings when appropriate.
Encourage family involvement within the household community.
Oversee household budgets and purchasing as assigned.
Monitor household supplies and resources.
Ensure environmental excellence and household appearance.
Coordinate dining, housekeeping, maintenance, activities, and nursing services within the household.
Identify opportunities for operational improvement.
Participate in Quality Assurance and Performance Improvement initiatives.
Assist with survey readiness.
Monitor household quality indicators.
Promote infection prevention practices through collaboration with clinical leaders.
Ensure compliance with organizational policies and applicable regulations.
Collaborate closely with Nursing, Social Services, Life Enrichment, Dining Services, Rehabilitation, Environmental Services, Pastoral Care, and Administration to ensure residents experience seamless, individualized support.