Demand Supply Coordinator/Supply Team Leader (Secondment - 12 Months)

Pfizer•Kalamazoo, MI

About The Position

The Demand Supply Coordinator/Supply Team Leader helps ensure medicines reach customers and patients when needed by maintaining smooth, responsive supply-chain operations. The role coordinates demand and supply planning, customer communications, shipment execution, and cross-functional work at the site. It supports special packaging operations, product launches and transfers, and change projects, while helping resolve supply constraints and meet customer-service and inventory goals. The position works with site operations and customers, as well as Operations, Quality, Warehouse, Finance, Procurement, Project Management, Customer Marketing, and Demand Managers. It maintains and uses supply-chain systems and reports, contributes to the site Sales/Demand and Operations Planning process, authors and reviews Standard Operating Procedures as needed, and participates in audits while complying with regulatory requirements, documentation standards, and cGMPs. This is a 12-month secondment with no change to the employee’s current work location. Weekend or evening work may be required as supply situations dictate.

Requirements

Bachelor’s degree and at least 5 years of experience; or a master’s degree and at least 3 years; or a PhD and at least 0 years; or an associate’s degree and at least 8 years; or a high school diploma or equivalent and at least 10 years of relevant experience.
Demonstrated experience in pharmaceutical operations.
Proficiency in production and capacity planning, shop-floor control, distribution planning, and inventory control.
Ability to identify patterns and trends in data, determine root causes, and draw appropriate conclusions from analysis.
Ability to develop effective relationships with multiple stakeholders.
Fluency in written and verbal English.
Strong knowledge of legislation, market practices, and the local logistics-market business environment.
Candidates must be authorized to work in the United States by any employer; U.S. work-visa sponsorship is not available now or in the future.
Permanent work authorization in the United States is required.

Nice To Haves

Hands-on experience in a System Application & Products (SAP) environment.
Experience managing supply-chain projects.
Excellent communication and interpersonal skills.
Strong organizational and time-management skills.
Ability to adapt to changing priorities and manage multiple tasks simultaneously.
Experience in a mentor or leadership role within a supply-chain team.

Responsibilities

Organize and facilitate cross-site calls to support collaborative and transparent relationships between site operations and customers.
Secure an accurate site demand plan and proactively manage changes and exceptions in multiple systems.
Analyze and negotiate supply strategy and maintain supply-chain agreements with customers.
Coordinate customer communications and site customer-service metrics.
Create and manage process orders for Special Packaging Operations in accordance with regulatory and customer-specific needs.
Manage the shipment process to customers; establish and maintain shipping plans in Rapid Response and execute shipment plans.
Work with cross-functional teams to provide data, resolve issues, and meet customer-service and inventory goals.
Coordinate and support product launches, product transfers, and change projects, providing coordination and data to project teams.
Escalate supply constraints and drive stakeholder discussions to align on allocation strategies and mitigation plans.
Provide input to the site Sales/Demand and Operations Planning process.
Maintain and use various systems and cross-functional reports.
Author and review Standard Operating Procedures as required.
Apply technical knowledge to identify, recommend, and implement cost-effective solutions to problems.
Participate in audits as needed and comply with regulatory guidelines, documentation requirements, and cGMPs.