Demand Planning Manager, Americas

UPM - The Biofore CompanyMills River, NC
Hybrid

About The Position

UPM is a global, growing company focused on developing renewable alternatives to fossil-based materials and enabling sustainable choices. The Adhesive Materials division is seeking a Demand Planning Manager, Americas to join their Strategic Supply Chain team. This role is crucial in shaping accurate, insight-driven demand forecasts and fostering collaboration across Sales, Market, Operations, and Regional Supply Chain. The ideal candidate will have experience with data analysis, influencing decisions, and driving continuous improvement in demand planning.

Requirements

  • 5+ years of experience in demand planning or supply-chain roles, ideally within a global or matrix environment.
  • Experience with S&OP processes.
  • Bachelor’s degree or equivalent.
  • Strong analytical skills and ability to interpret data, identify meaningful trends, and work confidently with statistical forecasting methods.
  • Effective communicator with the ability to influence, build alignment, and collaborate across multiple stakeholders and regions.
  • Solid technical proficiency, including familiarity with demand-planning tools, ERP and APS systems, as well as advanced Excel and reporting platforms such as Power BI.
  • Strong business acumen and understanding of supply chain dynamics, market behaviors, and cost-to-serve principles.
  • Proactive in solving problems and adaptable to changing conditions or assumptions.
  • Fluent in English.

Nice To Haves

  • Certifications such as CPIM.
  • Studies in Data Science, Statistics, or Predictive Analytics.

Responsibilities

  • Gather and analyze historical sales data, market trends, and customer forecasts to develop accurate and insightful demand plans.
  • Build statistical forecasts and integrate input from Sales and Marketing, constructively challenging assumptions to ensure realistic and aligned outcomes.
  • Coordinate regional S&OP activities—including market offering, sales planning, sales reviews, and regional S&OP meetings—to drive alignment on unconstrained demand forecasts and mitigation plans.
  • Assess market trends, product introductions, and phase-outs; manage risk scenarios and support escalation processes when needed.
  • Partner closely with Sales, Marketing, Operations, Regional Supply Chain, and Finance to ensure integrated, end-to-end planning.
  • Monitor key KPIs and contribute to continuous improvement in planning accuracy, transparency, and responsiveness.
  • Identify potential demand variations—such as spikes or seasonality—and work proactively with Regional Supply Chain and other teams to address them.
  • Enhance demand planning processes to support greater efficiency, accuracy, and adaptability.
  • Support and execute planning-related projects and tasks as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)-retirement plan
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