Demand Planner – Data Center Segment - 2286

Kioxia • San Jose, CA

4d

About The Position

As a Contract Senior Demand Planner at KIOXIA America, Inc., you will own the demand forecasting process for a high-growth data center (hyperscale) customer. In this collaborative, customer-facing role, you will act as the operational link between the customer, internal stakeholders, and KIOXIA headquarters in Tokyo. The position calls for an analytical expert who understands the buying behaviors, long lead times, and qualification cycles of data center hyperscale and/or OEM customers and can lead external, customer-centric forecasting discussions.

Requirements

• Bachelor’s degree and 3–5 years of relevant experience, or an equivalent combination of education and related business experience.
• Proficiency in Microsoft Excel.
• Experience using enterprise forecasting software, such as SAP IBP, Oracle, or Kinaxis.

Nice To Haves

• 1–2 years of experience in customer-facing demand planning, supply chain, procurement, or account management.
• Data center or semiconductor industry experience.
• Strong understanding of data center customer dynamics, supply-chain lead times, and components.
• Enterprise storage (SSD/HDD), data center hardware, or semiconductor experience.

Responsibilities

• Manage a rolling 12-month, SKU-level demand forecast, accounting for customer build schedules and cloud deployment timelines.
• Lead regular demand alignment meetings with key customers and review supply plans to synchronize demand signals with supply realities.
• Partner with the Tokyo headquarters team in weekly planning sessions, communicate shifting demand patterns, align on supply plans, and track and resolve customer-related action items.
• Manage demand forecasting for New Product Introductions (NPI) and End-of-Life (EOL) transitions to prevent inventory write-offs or supply gaps.
• Track and improve forecast accuracy metrics, including MAPE and bias, and inventory metrics including ending on hand (EOH), days of supply (DOS) targets, and aging inventory disposition plans.
• Identify opportunities for continuous business-process improvements and drive root-cause analysis and corrective actions to improve business performance.

Benefits

• Opportunities for career growth and personal development training.
• Open-minded management and an environment that empowers employees by listening and responding to ideas, issues, and approaches.
• Flexible work-life balance, generous PTO allotment, holiday shutdown, and flexible work options.
• Excellent medical and non-medical benefits.
• 401(k) matching.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior