Delivery Supervisor

Rheem Manufacturing Company•Houston, TX

4d•Onsite

About The Position

Join Century A/C Supply, proudly part of Rheem, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation! With over 50 years of trusted service, Century A/C Supply has built a strong network across the Houston TX area, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors and the multifamily industry. At Century A/C Supply, we continue to operate with a small-company feel but with the resources and benefits of a large company - creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we’re stronger than ever and committed to: Listening to Understand, Contributing Respectfully, Thinking Creatively, Acting with Responsibility. Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers!

Requirements

At least 3 years of experience in a wholesale/distribution, delivery, logistics, warehouse, or other job-related environment.
Previous delivery, distribution, warehouse, or logistics experience required
Effective verbal and written communication skills
Strong customer-service and problem-solving skills
Attention to detail and ability to verify delivery paperwork, quantities, addresses, and instructions
Ability to prioritize routes and coordinate multiple delivery activities in a fast-paced environment
Ability to interpret instructions, policies, and delivery documentation
Working knowledge of safe loading, delivery, and material-handling practices
Ability to operate warehouse equipment when required
Ability to work independently with minimal direction and delegate tasks when necessary
Good judgment and sound decision-making skills
Ability to coach employees, communicate expectations, and address operational issues promptly
Ability to multi-task and adjust priorities as delivery needs change

Nice To Haves

Previous experience coordinating drivers, routes, or delivery operations is preferred.

Responsibilities

Oversee daily delivery operations, including route assignments, dispatch readiness, driver coordination, and completion of scheduled deliveries.
Coordinate delivery schedules and route priorities to support customer commitments, branch transfers, and efficient use of drivers and vehicles.
Communicate with drivers, warehouse leadership, branch teams, and customers regarding delivery status, delays, special instructions, and other delivery-related issues.
Ensure drivers receive the correct paperwork, delivery information, and merchandise before leaving the Distribution Center.
Verify that quantities, destinations, and delivery instructions are accurate before loads are dispatched.
Monitor delivery documentation and ensure completed paperwork is returned, accurate, and processed according to company procedure.
Support the safe loading and unloading of delivery vehicles and verify that products are secured and protected from damage.
Review delivery discrepancies, damages, refused shipments, and returns; communicate issues promptly to the appropriate manager or department.
Monitor vehicle condition, cleanliness, inspections, and maintenance needs; report safety or mechanical concerns promptly.
Promote compliance with company safety procedures, delivery standards, and applicable transportation requirements.
Assist with driver training, daily direction, workload delegation, and reinforcement of performance and service expectations.
Help maintain a clean, organized, and safe staging, loading, and delivery area.
Provide delivery support as needed to maintain customer service and operational commitment