Delivery Specialist

O'Reilly Auto Parts•Fond du Lac, WI

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Specialists use handheld fleet-management devices to process deliveries, capture signatures, record mileage, and complete daily vehicle inspections. They keep vehicles and related equipment secure, clean, and maintained, and report maintenance needs, accidents, or damage to store management. Additional duties may include customer service, cashiering, stocking, merchandising, errands, and handling returns or stock orders. Bilingual candidates are encouraged to apply.

Requirements

  • Ability to quickly match alphanumeric sequences.
  • Strong interpersonal communication skills.
  • Ability to adapt quickly and effectively to changing delivery situations.
  • Driving record must meet the company’s 14/18-point record-system standard.
  • Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.

Nice To Haves

  • Familiarity with automotive parts.
  • Ability to operate other light store equipment.
  • Fluency in multiple languages; Spanish is highly desired.
  • Bilingual candidates are encouraged to apply.

Responsibilities

  • Operate company vehicles to deliver parts and products to customers safely and efficiently.
  • Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
  • Keep vehicles clean and maintained, and complete inspections before operating them.
  • Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
  • Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
  • Communicate customer problems or special needs to store management.
  • Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
  • Ensure the fuel tank is filled and the vehicle is locked and secured at the end of the business day.
  • Clock in and out according to company policy.
  • Perform additional duties as assigned, such as customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
  • Occasionally assist customers, serve as a cashier, or help with merchandising, phones, sales, and service when business requires.
  • Collect money on C.O.D. deliveries.

Benefits

  • Competitive wages and paid time off.
  • Stock Purchase Plan.
  • 401(k) with employer contributions starting day one.
  • Medical, dental, and vision insurance.
  • Optional flexible spending account (FSA).
  • Team Member Health/Wellbeing Programs.
  • Tuition Educational Assistance Programs.
  • Opportunities for career growth.
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