Delivery Specialist

O'Reilly Auto Parts•Weatherford, OK

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. Specialists use handheld fleet-management devices to process deliveries, capture signatures, update mileage, and complete daily vehicle inspections. They keep vehicles and related equipment secure, clean, and maintained; report vehicle issues promptly; and communicate customer problems or special needs to store management. Depending on business needs, the position may also assist with customer service, cashiering, merchandising, stocking, errands, and other store duties. Bilingual candidates are encouraged to apply, with Spanish especially desired. O’Reilly Auto Parts describes its organization as having a strong promote-from-within philosophy and offers opportunities for career growth. The company is an equal opportunity employer and states that reasonable accommodations may be available to qualified individuals with disabilities.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is especially desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep delivery vehicles clean and maintained, and complete inspections before operating them.
Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
Fill the vehicle fuel tank and lock and secure the vehicle at the end of the day's business.
Clock in and out according to company policy.
Perform additional duties as assigned, which may include customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising, phones, sales, and service as business dictates.