Delivery Specialist

O'Reilly Auto Parts•Greenville, NC

10d

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting money on C.O.D. deliveries, picking up customer returns, and carrying out related store duties as assigned. Bilingual candidates are encouraged to apply, and Spanish fluency is highly desired. The position requires maintaining delivery vehicles and equipment, completing daily vehicle inspections, securing vehicles and collected funds, and promptly communicating customer issues or vehicle problems to store management. Depending on business needs, the specialist may also assist with customer service, cashiering, merchandising, stocking, and other store operations. O’Reilly Auto Parts describes a promote-from-within philosophy and offers opportunities for career growth. The company is an equal opportunity employer and states that reasonable accommodations may be available to qualified individuals with disabilities.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company’s 14/18-point record system.
Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily inspections before operating them.
Keep delivery vehicles, keys, fuel or fleet credit cards, hand-held devices, and collected money secure.
Collect money on C.O.D. deliveries.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
Ensure the fuel tank is filled, and lock and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks when business dictates, including phones, sales, and service.
Perform all other duties as assigned.