Delivery Specialist

O'Reilly Auto Parts•Ramseur, NC

15d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply. The position includes maintaining vehicle cleanliness and security, conducting daily inspections, using handheld fleet-management devices to process deliveries and capture signatures, and reporting vehicle or customer issues to store management. Additional duties may include customer service, cashiering, stocking, merchandising, handling returns, and other store tasks as assigned. O’Reilly Auto Parts describes a track record of growth and stability and promotes career development through its promote-from-within philosophy. The company is an equal opportunity employer and describes accommodations for qualified individuals with disabilities. Company-provided systems may be electronically monitored, and video cameras are used in common internal and external areas.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the company’s 14/18-point record-system standard.
Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products safely and efficiently.
Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete required inspections before operating them.
Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
Ensure the fuel tank is filled and the vehicle is locked and secured at the end of the business day.
Clock in and out according to company policy.
Perform additional assigned duties, including customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks when business dictates.
Perform all other duties as assigned.