Delivery Specialist

O'Reilly Auto Parts•Portland, OR

13d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The position also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply. The role includes using handheld fleet-management devices to process deliveries, capture customer signatures, record vehicle mileage, and complete daily inspections. The specialist keeps vehicles clean and maintained, secures vehicles and related equipment and funds, communicates customer needs to store management, and promptly reports vehicle maintenance needs, accidents, or damage. Other duties may include customer service, cashiering, stocking, merchandising, handling returns, and running errands as business needs dictate. O’Reilly Auto Parts describes a promote-from-within philosophy and offers opportunities for career growth. The company is an equal opportunity employer and may provide reasonable accommodations to qualified individuals with disabilities.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company’s 14/18-point record system.
Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use handheld delivery fleet-management devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep delivery vehicles clean and maintained, and complete daily inspections before operating them.
Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
Fill the fuel tank and lock and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.
Perform all other duties as assigned.