Delivery Specialist

O'Reilly Auto Parts•Kenly, NC

14d

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. The specialist uses handheld fleet-management devices to process deliveries, collect signatures, update mileage, and complete vehicle inspections. They keep vehicles and related equipment secure, clean, and maintained, communicate customer needs to store management, and report vehicle damage or maintenance needs promptly. Additional duties may include customer service, cashiering, stocking, merchandising, sweeping, running errands, and handling core returns. Bilingual candidates are encouraged to apply. O’Reilly Auto Parts promotes career growth and offers a compensation and benefits package that includes competitive wages, paid time off, retirement and stock-purchase plans, insurance, wellbeing programs, and educational assistance.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
Keep vehicles clean and maintained, and complete required inspections before operating them.
Keep delivery vehicles, keys, fuel and fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Report vehicle maintenance needs, accidents, and vehicle damage to the store manager immediately.
Fill the fuel tank and lock and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform other duties as assigned, which may include customer service, sweeping, stocking and straightening stock, merchandising, running errands, checking in and putting up stock orders, and handling core returns.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks as business dictates.