Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also includes collecting payment on C.O.D. deliveries and picking up customer returns. The specialist uses handheld fleet-management devices to process deliveries, capture signatures, update mileage, and complete daily vehicle inspections. They keep vehicles and related equipment secure, clean, and maintained, communicate customer issues to store management, and report vehicle maintenance needs, accidents, or damage promptly. Additional duties may include customer service, cashiering, stocking, merchandising, sweeping, running errands, handling core returns, checking in stock orders, and other tasks assigned by management. Bilingual candidates are encouraged to apply.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products to customers safely and efficiently.
- Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete daily inspections before operating them.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
- Collect money for C.O.D. deliveries.
- Pick up customer returns, including new, warranty, and core returns, and complete the driver return slip.
- Communicate customer problems or special needs to store management.
- Report vehicle maintenance needs, accidents, or damage to the store manager immediately.
- Fill the fuel tank and lock and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional assigned duties, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks as business needs dictate, including phones, sales, and service.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan and 401(k) with employer contributions starting Day One.
- Medical, dental, and vision insurance with an optional Flexible Spending Account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
