Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. Bilingual candidates are encouraged to apply. The specialist uses handheld fleet-management devices to process deliveries, capture customer signatures, record vehicle mileage, and complete daily inspections. The role includes keeping vehicles and related equipment secure, clean, and maintained; reporting maintenance needs, accidents, or damage; communicating customer issues to store management; and ensuring vehicles are fueled and secured at the end of the business day. Other duties may include customer service, cashiering, sweeping, stocking and straightening merchandise, merchandising, running errands, handling core returns, and checking in and putting away stock orders. The specialist may help customers or with sales, service, phone, and merchandising tasks as business needs dictate.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products safely and efficiently.
- Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete inspections before operating them.
- Keep delivery vehicles, keys, fuel and fleet credit cards, handheld devices, and collected money secure.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
- Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional duties as assigned, such as customer service, sweeping, stocking, straightening stock, merchandising, running errands, handling core returns, and checking in and putting away stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising, phones, sales, and service as business dictates.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan.
- 401k with employer contributions starting Day One.
- Medical, dental, and vision insurance.
- Optional flexible spending account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
