Delivery Specialist

O'Reilly Auto Parts • Iron River, MI

48d

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. The specialist maintains and secures delivery vehicles and related equipment, completes daily vehicle inspections, communicates customer issues to store management, and reports vehicle maintenance needs, accidents, or damage. Additional store duties may include customer service, cashiering, stocking, merchandising, and errands. Bilingual candidates are encouraged to apply; Spanish fluency is highly desired.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company’s 14/18-point record system.
• Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.

Nice To Haves

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages; Spanish is highly desired.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Operate company vehicles to deliver parts and products to customers safely and efficiently.
• Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
• Keep vehicles clean and maintained, and complete daily vehicle inspections before operating them.
• Keep delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and collected money secure.
• Collect money for C.O.D. deliveries and pick up customer returns, including new, warranty, and core returns; complete driver return slips.
• Communicate customer problems or special needs to store management.
• Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
• Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
• Clock in and out according to company policy.
• Perform other assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and receiving and putting away stock orders.
• Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business requires.
• Perform all other duties as assigned.

Benefits

• Competitive wages and paid time off.
• Stock purchase plan and 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance, with optional flexible spending account (FSA).
• Team member health and wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed