Delivery Specialist

O'Reilly Auto Parts•Iola, KS

14d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. Bilingual candidates are encouraged to apply. The position includes securing and maintaining delivery vehicles and related equipment, completing daily vehicle inspections, using handheld fleet-management devices to process deliveries and capture customer signatures, and communicating customer needs or vehicle issues to store management. Depending on business needs, the Delivery Specialist may also assist with customer service, cashiering, merchandising, stocking, store upkeep, and other assigned duties. O’Reilly Auto Parts describes a track record of growth and stability and promotes career development through its promote-from-within philosophy. The company offers a total compensation package that includes wages, paid time off, retirement and stock purchase plans, insurance, wellbeing programs, and tuition assistance.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company’s 14/18-point record system.
Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.
Bilingual candidates are encouraged to apply.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily inspections before operating them.
Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
Ensure the fuel tank is filled and secure and lock the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks when business requires.
Perform all other duties as assigned.