Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply, and Spanish fluency is highly desired. The position includes keeping delivery vehicles and related equipment secure, clean, and maintained; completing daily vehicle inspections; reporting maintenance needs, accidents, or damage; and communicating customer problems or special needs to store management. When business requires, the Delivery Specialist may also assist with customer service, cashiering, merchandising, stocking, and other store duties. O’Reilly Auto Parts describes its organization as offering career growth and a promote-from-within philosophy. Its listed total compensation package includes wages, paid time off, retirement and stock purchase plans, insurance, wellbeing programs, and educational assistance.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
- Bilingual candidates are encouraged to apply.
Responsibilities
- Operate company vehicles to deliver parts and products to customers safely and efficiently.
- Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete daily vehicle inspections before operating.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
- Fill the vehicle fuel tank and lock and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.
- Perform all other duties as assigned.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan and 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance, with optional flexible spending account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
