Delivery Specialist
About The Position
The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also includes collecting payment for C.O.D. deliveries and picking up customer returns. The specialist uses handheld fleet-management devices to process deliveries, collect customer signatures, update mileage, and complete vehicle inspections. They keep vehicles and related equipment secure, clean, and maintained, communicate customer needs to store management, and report maintenance issues, accidents, or damage promptly. Other store duties may include customer service, cashiering, stocking, merchandising, sweeping, running errands, and handling core returns.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the company's 14/18-point record-system standard.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products safely and efficiently.
- Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
- Keep delivery vehicles clean and maintained, and complete required inspections before operating them.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
- Collect money for C.O.D. deliveries.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
- Fill the fuel tank and lock and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting away stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising, phones, sales, and service when business requires.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan.
- 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance.
- Optional Flexible Spending Account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
