Delivery Specialist

O'Reilly Auto Parts•Madill, OK

23d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment on C.O.D. deliveries and picking up customer returns. Specialists use handheld fleet-management devices to process deliveries, capture customer signatures, update mileage, and complete daily vehicle inspections. They keep vehicles and related property secure, clean, and maintained; communicate customer needs and vehicle issues to store management; and ensure vehicles are fueled and secured at the end of the business day. Additional duties may include customer service, cashiering, sweeping, stocking and straightening merchandise, merchandising, running errands, handling core returns, and checking in and putting up stock orders. The position may occasionally assist customers or with phones, sales, and service as business needs dictate. Other duties may be assigned. O’Reilly Auto Parts describes a promote-from-within philosophy and opportunities for career growth. The company offers competitive wages, paid time off, a stock purchase plan, a 401(k) with employer contributions starting day one, medical, dental, and vision insurance, an optional flexible spending account, team member health and wellbeing programs, and tuition educational assistance programs.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products safely and efficiently.
Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily inspections before operating them.
Keep delivery vehicles, keys, fuel and fleet credit cards, handheld devices, and collected money secure.
Collect money on C.O.D. deliveries.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
Ensure the fuel tank is filled and the vehicle is locked and secured at the end of the business day.
Clock in and out according to company policy.
Perform additional duties as assigned, which may include customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks, phones, sales, and service when business dictates.