Delivery Specialist

O'Reilly Auto Parts • Plano, TX

20d

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. The Delivery Specialist uses handheld fleet-management devices to process deliveries, capture customer signatures, update mileage, and complete vehicle inspections. Vehicles, keys, fuel or fleet credit cards, devices, and collected money must be kept secure. The position may also provide customer service and assist with store tasks such as stocking, merchandising, cashiering, and errands when needed. Bilingual candidates are encouraged to apply.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages; Spanish is highly desired.

Responsibilities

• Operate company vehicles to deliver parts and products to customers safely and efficiently.
• Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
• Keep vehicles clean and maintained, and complete daily vehicle inspections before operating them.
• Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
• Collect money for C.O.D. deliveries and pick up customer returns, including new, warranty, and core returns; complete driver return slips.
• Communicate customer problems or special needs to store management.
• Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
• Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
• Clock in and out according to company policy.
• Perform other assigned duties, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
• Occasionally assist customers, serve as a cashier, or help with merchandising, phones, sales, and service when business requires.
• Perform all other duties as assigned.

Benefits

• Competitive wages and paid time off.
• Stock purchase plan and 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance, with an optional flexible spending account (FSA).
• Team member health and wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed