Delivery Specialist

O'Reilly Auto Parts•Clarksville, TN

21d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and/or products safely and efficiently to professional customers. The position also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply. The role may include additional store duties such as customer service, sweeping, stocking and straightening merchandise, merchandising, running errands, handling core returns, and checking in and putting up stock orders. Depending on business needs, the Delivery Specialist may assist customers, serve as a cashier, or help with phones, sales, and service. O’Reilly Auto Parts describes its workplace as offering career growth and a promote-from-within philosophy. The company is an equal opportunity employer and provides information about requesting reasonable accommodation. It also states that it electronically monitors use of company-provided systems and uses video cameras in common internal and external areas.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily inspections before operating them.
Secure delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and collected money at all times.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform additional assigned duties, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
As business requires, assist customers, serve as a cashier, and help with merchandising, phones, sales, and service.
Perform all other duties as assigned.