Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also includes collecting payment for C.O.D. deliveries and picking up customer returns. Delivery Specialists use handheld fleet-management devices to process deliveries, capture signatures, update mileage, and complete vehicle inspections. They keep vehicles and related equipment secure, report vehicle issues promptly, and communicate customer problems or special needs to store management. The position may also involve customer service and other store duties, such as cashiering, merchandising, stocking, straightening stock, running errands, handling core returns, and receiving stock orders, as business needs require. O’Reilly Auto Parts describes opportunities for career growth and a promote-from-within philosophy.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the company’s 14/18-point record-system standard.
- Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products to customers safely and efficiently.
- Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete required inspections before operating them.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
- Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, and occasionally assisting customers, cashiering, or helping with sales, service, phones, or merchandising.
- Perform all other duties as assigned.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan and 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance, with optional flexible spending account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
