Delivery Specialist

O'Reilly Auto Parts•Milwaukee, WI

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and/or products to professional customers safely and efficiently. The role also collects money for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply. The position includes using delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections. The Delivery Specialist keeps vehicles and delivery equipment secure, reports vehicle issues to store management, and ensures vehicles are fueled and secured at the end of the business day. Additional store duties may include customer service, cashiering, stocking, merchandising, running errands, and handling core returns. O’Reilly Auto Parts describes a promote-from-within philosophy and offers opportunities for career growth. The company is an equal opportunity employer and may provide reasonable accommodations to qualified individuals with disabilities.

Requirements

  • Ability to quickly match alphanumeric sequences.
  • Strong interpersonal communication skills.
  • Ability to adapt quickly and effectively to changing delivery situations.
  • Driving record must meet the standard set in the company’s 14/18-point record system.
  • Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.

Nice To Haves

  • Familiarity with automotive parts.
  • Ability to operate other light store equipment.
  • Fluency in multiple languages; Spanish is highly desired.

Responsibilities

  • Operate company vehicles to deliver parts and products safely and efficiently.
  • Use fleet management handheld devices to process deliveries, capture customer signatures, update mileage, and complete daily vehicle inspections.
  • Keep vehicles clean and maintained, and complete inspections before operating them.
  • Keep delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and collected money secure.
  • Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
  • Communicate customer problems or special needs to store management.
  • Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
  • Ensure the fuel tank is filled and the vehicle is locked and secured at the end of the business day.
  • Clock in and out according to company policy.
  • Perform other assigned duties, including customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
  • Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.

Benefits

  • Competitive wages and paid time off.
  • Stock Purchase Plan and 401(k) with employer contributions starting Day One.
  • Medical, dental, and vision insurance, with an optional Flexible Spending Account (FSA).
  • Team Member Health/Wellbeing Programs.
  • Tuition Educational Assistance Programs.
  • Opportunities for career growth.
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