Delivery Specialist

O'Reilly Auto Parts•Griffin, GA

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply, and Spanish fluency is highly desired. The position includes maintaining vehicle cleanliness and security, conducting daily inspections, using handheld fleet-management devices to process deliveries and record information, and communicating customer needs and vehicle issues to store management. The specialist may also assist with customer service, cashiering, stocking, merchandising, errands, and other store duties as needed. O’Reilly Auto Parts describes a strong promote-from-within philosophy and offers opportunities for career growth. Its total compensation package includes competitive wages and paid time off, a stock purchase plan and 401(k) with employer contributions starting on day one, medical, dental, and vision insurance, an optional flexible spending account, team member health and wellbeing programs, and tuition educational assistance programs.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the company’s 14/18-point record-system standard.
Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products safely and efficiently.
Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily inspections before operating them.
Keep delivery vehicles, keys, fuel and fleet credit cards, handheld devices, and collected monies secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Report vehicle maintenance needs, accidents, and vehicle damage to the store manager immediately.
Fill the fuel tank and lock and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform other assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.
Perform all other duties as assigned.