Delivery Specialist
O'Reilly Auto Parts•Clinton, TN
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. It includes keeping vehicles and delivery equipment secure, completing vehicle inspections, and communicating customer needs and vehicle issues to store management. When business requires, the specialist may assist with customer service, cashiering, merchandising, stocking, and other store duties. Bilingual candidates are encouraged to apply.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products to customers safely and efficiently.
- Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete daily inspections before operating them.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
- Collect money on C.O.D. deliveries.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Report vehicle maintenance needs, accidents, or damage to the store manager immediately.
- Fill the fuel tank and lock and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening merchandise, merchandising, errands, handling core returns, and receiving and putting away stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.
Benefits
- Competitive wages
- Paid time off
- Stock purchase plan
- 401(k) with employer contributions starting day one
- Medical, dental, and vision insurance
- Optional flexible spending account (FSA)
- Team member health and wellbeing programs
- Tuition educational assistance programs
- Opportunities for career growth
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
