Delivery Specialist

O'Reilly Auto Parts•Cartersville, GA

27d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also includes collecting payment on C.O.D. deliveries and picking up customer returns. The specialist uses handheld fleet-management devices to process deliveries, capture signatures, update mileage, and complete vehicle inspections. Vehicles and related keys, fuel or fleet cards, devices, and collected money must be kept secure. The role may also include customer service, cashiering, stocking, merchandising, and other store tasks as business needs dictate.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily vehicle inspections before operating them.
Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
Collect money on C.O.D. deliveries.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
Ensure the fuel tank is filled and the vehicle is locked and secured at the end of the business day.
Clock in and out according to company policy.
Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.