Delivery Specialist

O'Reilly Auto Parts•Louisville, KY

14d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply. The position includes using handheld fleet-management devices to process deliveries, capture customer signatures, update mileage, and complete vehicle inspections. Specialists keep vehicles and related keys, fuel or fleet cards, devices, and collected money secure; maintain clean vehicles; and report maintenance needs, accidents, or damage to store management. They may also support customer service, cashiering, merchandising, stocking, store upkeep, errands, and related duties as needed. O’Reilly Auto Parts describes opportunities for career growth and a promote-from-within philosophy. The company offers a total compensation package that includes competitive wages and paid time off, a stock purchase plan and 401(k) with employer contributions starting day one, medical, dental, and vision insurance with an optional flexible spending account, health and wellbeing programs, and tuition educational assistance.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
Keep delivery vehicles clean and maintained, and complete daily vehicle inspections before operating them.
Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
Ensure the vehicle’s fuel tank is filled and lock and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform additional duties as assigned, such as customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.