Delivery Specialist

O'Reilly Auto Parts•Harrisburg, NC

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects money for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply. The specialist uses delivery fleet management handheld devices to process deliveries, capture customer signatures, update mileage, and complete daily vehicle inspections. They keep vehicles clean and maintained, secure vehicles and related items, report maintenance needs or damage, and ensure the vehicle is fueled and secured at the end of the business day. The position may also involve customer service, cashiering, merchandising, stocking, store upkeep, errands, and other assigned duties. O’Reilly Auto Parts highlights career growth through its promote-from-within philosophy and offers a total compensation package that includes wages, paid time off, retirement and stock purchase options, insurance, wellbeing programs, and educational assistance.

Requirements

  • Ability to quickly match alphanumeric sequences.
  • Strong interpersonal communication skills.
  • Ability to adapt quickly and effectively to changing delivery situations.
  • Driving record must meet the standard set in the company's 14/18-point record system.
  • Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

  • Familiarity with automotive parts.
  • Ability to operate other light store equipment.
  • Fluency in multiple languages; Spanish is highly desired.
  • Bilingual candidates are encouraged to apply.

Responsibilities

  • Operate company vehicles to deliver parts and products to customers safely and efficiently.
  • Use fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
  • Keep delivery vehicles clean and maintained, and complete inspections before operating them.
  • Keep vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
  • Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
  • Communicate customer problems or special needs to store management.
  • Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
  • Ensure the fuel tank is filled and the vehicle is locked and secured at the end of the business day.
  • Clock in and out according to company policy.
  • Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
  • Occasionally assist customers, serve as a cashier, or help with merchandising tasks as business needs dictate.
  • Perform all other duties as assigned.

Benefits

  • Competitive wages and paid time off.
  • Stock Purchase Plan and 401(k) with employer contributions starting day one.
  • Medical, dental, and vision insurance, with an optional flexible spending account (FSA).
  • Team Member Health/Wellbeing Programs.
  • Tuition Educational Assistance Programs.
  • Opportunities for career growth.
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