Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Delivery Specialists use handheld fleet-management devices to process deliveries, capture customer signatures, update mileage, and complete inspections. They keep vehicles and related keys, fuel or fleet cards, devices, and collected money secure; maintain vehicle cleanliness; and report maintenance needs, accidents, or damage promptly. When business needs require, the position may also support customer service, cashiering, merchandising, stocking, and other store duties. Bilingual candidates are encouraged to apply.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products to customers safely and efficiently.
- Use handheld delivery fleet-management devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
- Keep delivery vehicles clean and maintained, and complete daily vehicle inspections before operating them.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure at all times.
- Collect money on C.O.D. deliveries.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
- Fill the vehicle's fuel tank and lock and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform other assigned duties, which may include customer service, sweeping, stocking and straightening merchandise, merchandising, errands, handling core returns, and checking in and putting up stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising, phones, sales, and service when business dictates.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan.
- 401(k) with employer contributions starting on day one.
- Medical, dental, and vision insurance.
- Optional Flexible Spending Account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
