Delivery Specialist

O'Reilly Auto Parts•Belen, NM

16d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects money on C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply, and Spanish fluency is highly desired. In addition to delivery duties, the position may include customer service, cashiering, merchandising, stocking, straightening stock, running errands, handling core returns, and checking in and putting away stock orders. The specialist may assist customers or with phones, sales, and service when business needs dictate. O’Reilly Auto Parts describes a promote-from-within philosophy and opportunities for career growth.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.
Bilingual candidates are encouraged to apply.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily vehicle inspections before operating them.
Keep delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and collected money secure at all times.
Pick up customer returns, including new, warranty, and core returns, and complete the driver return slip.
Communicate customer problems or special needs to store management.
Report vehicle maintenance needs, accidents, or damage to the store manager immediately.
Fill the fuel tank and lock and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform other assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting away stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising, phones, sales, and service as business needs dictate.