Delivery Specialist

O'Reilly Auto Parts • Hitchcock, TX

5d

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. The specialist uses handheld fleet-management devices to process deliveries, obtain customer signatures, record mileage, and complete daily vehicle inspections. They keep vehicles and related equipment secure, maintain vehicle cleanliness, report problems and maintenance needs, and communicate customer needs to store management. Additional store duties may include customer service, cashiering, stocking, merchandising, running errands, and handling returns or stock orders. Bilingual candidates are encouraged to apply; Spanish fluency is highly desired.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages; Spanish is highly desired.

Responsibilities

• Operate company vehicles to deliver parts and products safely and efficiently.
• Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
• Keep delivery vehicles clean and maintained, and complete inspections before operating them.
• Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
• Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
• Communicate customer problems or special needs to store management.
• Immediately report vehicle maintenance needs, accidents, and vehicle damage to the store manager.
• Refill the fuel tank and lock and secure the vehicle at the end of the business day.
• Clock in and out according to company policy.
• Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
• Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.
• Perform all other duties as assigned.

Benefits

• Competitive wages and paid time off.
• Stock purchase plan.
• 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance.
• Optional flexible spending account (FSA).
• Team member health and wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed