Delivery Specialist

O'Reilly Auto Parts•Needville, TX

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. The specialist may occasionally assist customers, work as a cashier, or support merchandising, sales, and service tasks as business needs dictate. Additional duties may include customer service, sweeping, stocking and straightening merchandise, running errands, handling core returns, and receiving and stocking orders. Bilingual candidates are encouraged to apply, and Spanish is highly desired.

Requirements

  • Ability to quickly match alphanumeric sequences.
  • Strong interpersonal communication skills.
  • Ability to adapt quickly and effectively to changing delivery situations.
  • Driving record must meet the standard set in the company's 14/18-point record system.
  • Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

  • Familiarity with automotive parts.
  • Ability to operate other light store equipment.
  • Fluency in multiple languages; Spanish is highly desired.

Responsibilities

  • Operate company vehicles to deliver parts and products safely and efficiently.
  • Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
  • Keep vehicles clean and maintained, and complete daily inspections before operating them.
  • Secure delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money.
  • Collect money on C.O.D. deliveries and pick up customer returns, including new, warranty, and core returns; complete driver return slips.
  • Communicate customer problems or special needs to store management.
  • Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
  • Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
  • Clock in and out according to company policy.
  • Perform additional duties as assigned, such as customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and stocking orders.
  • Occasionally assist customers, serve as a cashier, or help with merchandising, phone, sales, and service tasks when business needs dictate.

Benefits

  • Competitive wages and paid time off.
  • Stock Purchase Plan.
  • 401(k) with employer contributions starting day one.
  • Medical, dental, and vision insurance.
  • Optional Flexible Spending Account (FSA).
  • Team Member Health/Wellbeing Programs.
  • Tuition Educational Assistance Programs.
  • Opportunities for career growth.
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