Delivery Specialist

O'Reilly Auto Parts•Providence, RI

15d

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. The specialist uses handheld fleet-management devices to process deliveries, collect customer signatures, update mileage, and complete vehicle inspections. They keep vehicles and related equipment secure, clean, and maintained, and report maintenance needs, accidents, or damage to store management. Other duties may include customer service, cashiering, stocking, merchandising, handling returns, and running errands. Bilingual candidates are encouraged to apply; Spanish fluency is highly desired. O’Reilly Auto Parts describes opportunities for career growth and offers a total compensation package that includes wages, paid time off, benefits, and educational assistance.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard set in the company's 14/18-point record system.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products safely and efficiently.
Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
Keep vehicles clean and maintained, and complete daily vehicle inspections before operating them.
Keep delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
Fill the fuel tank and lock and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform additional assigned duties, which may include customer service, sweeping, stocking and straightening merchandise, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.
Perform other duties as assigned.