Delivery Specialist

O'Reilly Auto Parts • Smithfield, NC

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About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment on C.O.D. deliveries and picking up customer returns. Delivery Specialists use handheld fleet-management devices to process deliveries, capture customer signatures, update mileage, and complete inspections. They keep vehicles and related property secure, clean, and maintained, and report customer needs, maintenance issues, accidents, or damage to store management. Additional store duties may include customer service, cashiering, stocking, merchandising, sweeping, running errands, and handling returns or stock orders. Bilingual candidates are encouraged to apply.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages; Spanish is highly desired.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Operate company vehicles to deliver parts and products safely and efficiently.
• Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
• Keep delivery vehicles clean and maintained, and complete daily vehicle inspections before operating them.
• Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
• Collect money on C.O.D. deliveries and pick up customer returns, including new, warranty, and core returns; complete driver return slips.
• Communicate customer problems or special needs to store management.
• Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
• Fill the fuel tank and lock and secure the vehicle at the end of the business day.
• Clock in and out according to company policy.
• Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
• Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.
• Perform all other duties as assigned.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance, with an optional Flexible Spending Account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed