Delivery Specialist

O'Reilly Auto Parts • Ashland, KY

6d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Specialists use handheld fleet-management devices to process deliveries, capture customer signatures, update vehicle mileage, and complete inspections. They keep vehicles and associated keys, fuel or fleet credit cards, devices, and collected money secure; maintain clean vehicles; report maintenance needs, accidents, or damage; and secure and refuel vehicles at the end of the business day.

The role includes communicating customer problems or special needs to store management and performing additional store duties as assigned. These may include customer service, stocking, merchandising, running errands, handling core returns, checking in stock orders, assisting customers, and cashiering. Bilingual candidates are encouraged to apply; Spanish is highly desired.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages; Spanish is highly desired.

Responsibilities

• Operate company vehicles to deliver parts and products to customers safely and efficiently.
• Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
• Keep vehicles clean and maintained, and complete daily inspections before operating them.
• Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
• Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
• Communicate customer problems or special needs to store management.
• Immediately report vehicle maintenance needs, accidents, and vehicle damage to the store manager.
• Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
• Clock in and out according to company policy.
• Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting up stock orders.
• Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business dictates.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance, with an optional Flexible Spending Account.
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed