Delivery Specialist

O'Reilly Auto Parts • Pocatello, ID

22d

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. Bilingual candidates are encouraged to apply, with Spanish highly desired.

The specialist uses handheld delivery fleet management devices to process deliveries, capture customer signatures, update mileage, and complete vehicle inspections. They keep vehicles clean, maintained, fueled, and secure, along with vehicle keys, fleet payment cards, handheld devices, and collected money. The role includes communicating customer issues to store management and promptly reporting maintenance needs, accidents, or vehicle damage.

Additional duties may include customer service, cashiering, stocking and straightening merchandise, merchandising, running errands, handling core returns, checking in stock orders, and other duties as assigned. O’Reilly Auto Parts describes its culture as supporting career growth through a promote-from-within philosophy.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages; Spanish is highly desired.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Operate company vehicles to deliver parts and products to customers safely and efficiently.
• Use handheld fleet management devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
• Keep delivery vehicles clean and maintained, and inspect them before operating.
• Keep delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and collected money secure.
• Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
• Communicate customer problems or special needs to store management.
• Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
• Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
• Clock in and out according to company policy.
• Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
• Occasionally assist customers, serve as a cashier, or help with merchandising tasks, phones, sales, and service when business requires.
• Perform all other duties as assigned.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401k with employer contributions starting Day One.
• Medical, dental, and vision insurance, with an optional flexible spending account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed