Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply. The specialist uses handheld fleet-management devices to process deliveries, capture customer signatures, update mileage, and complete vehicle inspections. They keep vehicles and associated keys, fuel or fleet credit cards, devices, and collected money secure, and ensure vehicles are clean, maintained, fueled, locked, and secured. The role communicates customer issues to store management and promptly reports vehicle maintenance needs, accidents, or damage. Additional duties may include customer service, cashiering, stocking, merchandising, sweeping, running errands, handling core returns, and checking in and putting away stock orders. Other duties may be assigned. O’Reilly Auto Parts describes opportunities for career growth and a promote-from-within philosophy.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
- Bilingual candidates are encouraged to apply.
Responsibilities
- Operate company vehicles to deliver parts and products safely and efficiently.
- Use handheld fleet-management devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep delivery vehicles clean and maintained; complete inspections before operating vehicles.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
- Ensure the fuel tank is filled and secure the vehicle at the end of the day's business.
- Clock in and out according to company policy.
- Perform additional duties as assigned, which may include customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and checking in and putting away stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks as business dictates, including phones, sales, and service.
- Perform all other duties as assigned.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan.
- 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance.
- Optional flexible spending account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
