Delivery Specialist

O'Reilly Auto Parts•Evart, MI

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and/or products to professional customers safely and efficiently. The role also includes collecting money on C.O.D. deliveries and picking up customer returns. Bilingual candidates are encouraged to apply. In addition to delivery responsibilities, the specialist may assist with customer service, cashiering, merchandising, stocking, straightening stock, running errands, handling core returns, and checking in and putting up stock orders, as business needs dictate. O’Reilly Auto Parts describes its organization as having a record of growth and stability and a promote-from-within philosophy that supports career growth. The company is an equal opportunity employer and states that qualified individuals with disabilities may request reasonable accommodation during the application or employment process. Company-provided systems are electronically monitored, and video cameras are used in common internal and external areas.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the company's 14/18-point record system standard.
Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily inspections before operating them.
Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete the driver return slip.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
Ensure the fuel tank is filled and lock and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform additional duties as assigned, which may include customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, cashiering, and assisting with phones, sales, or service.
Assist customers and support cashiering or merchandising tasks when business dictates.
Perform all other duties as assigned.