Delivery Specialist
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply. The position includes using handheld fleet-management devices to process deliveries, obtain customer signatures, record vehicle mileage, and complete inspections. The specialist keeps vehicles and related equipment secure, clean, and maintained; reports vehicle issues and customer concerns to store management; and handles returns and other store tasks as assigned. When needed, the specialist may assist customers, cashier, or support merchandising and store operations. O’Reilly Auto Parts describes a promote-from-within philosophy and offers a total compensation package that includes competitive wages, paid time off, stock purchase and 401(k) plans with employer contributions starting on day one, insurance options, wellbeing programs, tuition assistance, and career-growth opportunities.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products safely and efficiently.
- Use delivery fleet-management handheld devices to process deliveries, capture customer signatures, update mileage, and complete daily vehicle inspections.
- Keep delivery vehicles clean and maintained, and inspect them before use.
- Keep delivery vehicles, keys, fuel and fleet credit cards, handheld devices, and collected money secure.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
- Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional duties as assigned, such as customer service, sweeping, stocking and straightening stock, merchandising, errands, handling core returns, and receiving and putting away stock orders.
- Occasionally assist customers, serve as a cashier, and help with merchandising, phones, sales, or service as business needs dictate.
- Perform all other duties as assigned.
Benefits
- Competitive wages and paid time off.
- Stock purchase plan and 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance, with an optional flexible spending account.
- Team member health and wellbeing programs.
- Tuition educational assistance programs.
- Opportunities for career growth. Bilingual candidates are encouraged to apply.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
