Delivery Specialist
O'Reilly Auto Parts•North Billerica, MA
•$15 - $20
About The Position
The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. Bilingual candidates are encouraged to apply. In addition to delivery duties, the specialist may assist with customer service, cashiering, merchandising, stocking, store upkeep, errands, and other tasks as assigned. O’Reilly Auto Parts promotes career growth and encourages team members to advance within the organization.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the company’s 14/18-point record system standard.
- Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products safely and efficiently.
- Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep vehicles clean and maintained, and complete daily inspections before operating them.
- Keep delivery vehicles, keys, fuel/fleet credit cards, handheld devices, and collected money secure.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
- Fill the fuel tank and lock and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional assigned duties, such as customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business requires.
- Perform all other duties as assigned.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan.
- 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance.
- Optional flexible spending account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
